ARGHHH Thecus Still havent fixed my N7700

Argh just found out from Thecus they still haven't fixed my N7700 and worse the call center are useless, i was just told by "katie" i should expect a 5-10 day minimum wait!!!


Be aware that the Thecus is based on proprietary hardware and that should something go wrong you are at the mercy of Thecus to get a replacement part.

My N7700 died 2 months out of warranty and they wanted $395 for a replacement motherboard (approx 40% of the cost of the original purchase price).

Because it's proprietary you have no other choice but to cough up unless you want to lose your data forever.

I highly recommend people DO NOT buy Thecus NAS/Raid equipment with out having a standby backup in case your original box goes down.


Cheers,
Dean
BTW for background on my Thecus problems start

here
http://blog.collins.net.pr/2011/08/warning-about-thecus-n7700.html
then
http://blog.collins.net.pr/2011/08/arghhh-thecus-still-havent-fixed-my.html
and finally
http://blog.collins.net.pr/2011/08/finally-got-my-thecus-n7700-back-online.html