BTW before I forget (I've been meaning to post this for the past few days).
Faktortel Sucks !!!!
http://www.faktortel.com.au/ is an Australian voip provider that I use for my Sydney number which diverts here to my asterisk server in NY when I'm in the USA or to my mobile when I'm travelling anywhere else in the world.
I've been a good customer of theirs for about 2 years and apart from a few hiccups here and there have been happy with the service.
14 days ago (and counting) I got a call from a business colleague to say that he was trying to call my Sydney number but that it was saying it's out of service.
Thinking it was just a port glitch I rebooted my server - nope was still down. Checked I could make outbound calls - yep no probs.
Got onto Faktortel customer support only to be told yes there was a problem with Sydney numbers....it occurred 3 days earlier (...and no I didn't get an email or any indication there was an issue) and that they were working on it.
As I write this we are now in day 14!!!!
Faktortel is saying that it's a problem with their upstream carrier and should have been fixed last Friday, last Wednesday and now...tomorrow.
So hopefully web spiders will find this blog post and understand that I think
There - didn't fix the problem but makes me feel a little better